Your Information

Messaging Privacy Policy

Trailer Full LLC (“Trailer Full,” “we,” “us,” or “our”) uses information submitted through our contact form to respond to inquiries and provide event services. This policy covers information collected through that form and our SMS text messaging program.

Information We Collect

We collect information you provide directly to us when submitting an inquiry or communicating with our team, including:

• Your name and email address.
• Your phone number, if you choose to provide it.
• Event information, including your event date, venue, guest count, requested services, and other details you choose to share.
• Your SMS consent selection.
• Messages and messaging records associated with our conversations, including opt-out requests.

How We Use Your Information

We use your information to respond to inquiries, prepare personalized quotes, answer questions, manage bookings, coordinate events, provide customer support, and maintain consent and opt-out records.

We send text messages through our SMS program only with your consent. Providing a phone number alone does not authorize text messages. You may request a quote and book services without consenting to SMS communications. If you do not opt in to texts, we can respond by email.

Mobile Information and SMS Consent

We do not sell, rent, or share your mobile number, personal information, or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

SMS consent is specific to Trailer Full and is not transferred to other businesses for their own messaging programs.

Service Providers and Disclosures

We may provide information to service providers that help operate our inquiry form, email, and messaging services, including Grasshopper and telecommunications providers, solely as needed to perform those services on our behalf.

SMS opt-in data and consent are not shared for any independent third-party use. We may disclose information when required by law.

Protection and Retention

We use reasonable safeguards to protect your information. No electronic transmission or storage method is completely secure.

We retain information as needed to handle inquiries, provide services, maintain consent and opt-out records, and meet applicable recordkeeping obligations. We may retain the minimum information needed to honor an opt-out request.

Your Choices

Providing your phone number and participating in our SMS program are optional. You may opt out of text messages at any time by replying STOP. Reply HELP for support.

You may contact us to request access to, correction of, or deletion of information you submitted, subject to applicable recordkeeping obligations.

Policy Updates

Updates will be posted on this page with a revised effective date. For additional details about our text messaging program, review our SMS Terms and Conditions.

Contact Us

Text Messaging

SMS Terms and Conditions

These terms apply to the event inquiry and booking text messaging program operated by Trailer Full LLC, doing business as Trailer Full, in Clovis, California. By opting in to this program, you agree to these SMS Terms and Conditions.

How You Opt In

You may opt in by entering your mobile phone number, actively checking the optional SMS consent checkbox on our contact form, and submitting the form.

Providing your phone number without checking the SMS consent checkbox does not enroll you in text messages. Only provide a mobile number that you own or are authorized to use.

Types of Messages

If you opt in, Trailer Full may send non-marketing text messages from (559) 907-7477 related to:

• Your event inquiry and answers to your questions.
• Personalized quotes and requested service information.
• Booking confirmations and updates.
• Event reminders, scheduling, and coordination.

This consent does not enroll you in promotional or advertising text messages.

Optional Participation

SMS consent is not a condition of purchase, requesting a quote, or booking services. You may leave the SMS consent checkbox unchecked and communicate with us by email instead.

Message Frequency

Message frequency varies based on your inquiry, booking, and conversation with us. You may receive multiple messages as we respond to questions and coordinate your event.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and plan. Contact your mobile carrier if you have questions about messaging or data charges.

How to Opt Out

Reply STOP to any message to stop receiving texts from this program. You may receive one final text confirming your opt-out. No further program messages will be sent unless you opt in again.

You may also request removal by emailing info@trailerfullca.com or calling (559) 907-7477.

Help and Customer Support

Reply HELP for help. You may also email info@trailerfullca.com or call (559) 907-7477 for assistance.

Delivery and Carrier Liability

Message delivery is not guaranteed and depends on your mobile carrier and network availability. Carriers are not liable for delayed or undelivered messages.

Privacy

Your information is handled as described in our Messaging Privacy Policy . We do not sell or share your mobile number or SMS consent with third parties or affiliates for their marketing or promotional purposes.

Changes to These Terms

Updates will be posted on this page with a revised effective date. Material changes to the purpose or scope of your SMS consent will require new consent before we send messages outside your original authorization.